Getting Familiar to Deal with Fire

In order to enhance associates’ knowledge, skills and readiness on how to deal with fire and emergency situation related to fire accident, The Media Hotel & Towers has recently hosted a training on fire fighting for associates. The training practiced basic and advance principle on how to tackle fire in safe procedure.

In the training, each associate learned to extinguish fire with real emergencies circumstances and with simple tools. It recommended that the safest way if we cannot find fire extinguisher, we have to get a wet cloth or wet sacks and then to cover source of the fire. This will eliminate oxygen, required a fire to burn.

Fire Fighting Training becomes a routine program organized by Security Department. The training aimed at enhancing skills, knowledge and teamwork behavior towards safety and emergency situation particularly when dealing with fire accidents.

Seen in the pictures, activities during the fire fighting training.

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Fight the Fire..!

Associates at Security Department of The Media Hotel & Towers recently arranged a training of Fire Fighting at hotel’s premises. The training aimed at enhancing skills, knowledge and individual’s as well as teamwork behavior towards safety and emergency situation particularly when dealing with fire.

In the occasion, each participant learned and practiced to extinguish source of flame with safe procedure. Fire Fighting Training is a must-routine-platform organized by Security Department for all associates at The Media Hotel & Towers. “Incase of fire, we are ready to deal with and take effective actions to rescue, rehabilitee and prevent the accident from getting expanded. Moreover, our behavior to prevent fire accident is one of the most important aspect to know for everyone in the hotel,” explained Chief Security Kuntjoro.

Seen in the pictures, associate activities during the training.

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Orientation Training for New Hire

The Media Hotel & Towers Jakarta has recently conducted orientation training for new hires. It was held at the Galaxy training room of The Media Hotel & Towers Jakarta. The activity was aimed to introduce new associates about brand standard of the hotel including company service culture, SOPs, tradition and values.

Through the activity, it is expected to establish and strengthen corporate service values within each associate. Thus, this will create excellent service as well as unique, memorable and personalized experience for hotel guests.

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New associates at The Media Hotel & Towers attend a three-day training and hotel orientation at Galaxy Room

 

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Training and hotel orientation for new associates at The Media Hotel & Towers

Training on Hotel Website

The Sales & Marketing team of The Media Hotel & Towers Jakarta has recently conducted in-house training on “Introduction to Hotel Website”. Marlieke Janssen, the hotel Online Marketing Manager delivered the short course training and share about how hotel website contributes significant role as the first virtual lobby to customers as well as revenue generator. Participants learned about getting familiar about content of the website, booking engine related issues on ecommerce in hotel industry.

Took place at the hotel’s Media Lounge, the training was attended by team members of Sales & Marketing team and several Head of Department (HoD). Seen in the images, Marlieke Jansen (wearing cream suite) delivers training presentation.

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Mandarin Class

Globalization era has come. To support associates develop their career, The Media Hotel & Towers hosts Mandarin class on regular basis. Once a week on every Wednesday, associates learn how to communicate through Mandarin language. For 60 minutes they are taught on how to pronounce, speak, sing, and even write in Mandarin.

“This is a very useful class, especially since we have Chinese restaurant which will help associates improve service to our distinguished guests,” said Charles Gatan, Training and Development Manager of the five-starred business hotel.

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Computer Class

In order to train and develop the most valuable asset of a company; ASSOCIATES (employee), The Media Hotel & Towers regularly carries out trainings about Computer Operations. Equipped with some units of networked PC (Personal Computer), associates learn how to operate computer and in particularly operations of Windows and Office Software.

Management of the hotel received positive response, good feedback and enthusiasm from associates about the 60 minutes training class.